Total quality, service and sustainability package from CMS Window Systems

15 May 2018

Choosing a single supplier for design, manufacture, installation and maintenance of windows and doors, delivers assured asset management and long term value.

Window and door projects can be a careful balancing act to achieve the optimum performance of the specification, whilst delivering within budget and to a high level of tenant satisfaction. With the spotlight increasingly on traceability, accountability and post-installation service to provide maintenance and repairs quickly, choosing a single supplier to professionally manage the whole window and door project makes complete sense.

CMS Window Systems has offered this service to its social housing customers ever since its inception in 2006, and today it is seeing ever growing demand from landlords across the UK who are seeking the most effective asset management strategy. Winning the 2017 Queen’s Award for Enterprise, reinforces the fact that its service operates in a unique way, which ensures social housing specifier needs are met at every level.

Multiple products at consistently high quality

CMS Window Systems designs and manufactures all its windows and doors, using market leading PVC and aluminium profile systems, with its product range including curtain walling, fire doors and composite doors too. Being a manufacturer, it can maintain the highest quality standards and offer flexibility to provide solutions for more unusual applications. Whatever the brief, CMS can provide all the fenestration products required for a simplified supply chain, such as for a residential tower that features PVC windows, fire doors, composite doors and aluminium curtain walling in one project.

Installation expertise for optimum end-result

Quality control extends into CMS’s installation service too. This aspect of window and door contracts is crucial to ensuring that tenants get the maximum benefit from their new windows and doors. CMS Window Systems employs a team of installers who are highly qualified and trained, to deliver a high level of craftsmanship and an excellent service to householders. This is closely monitored through tenant feedback, with CMS’s latest performance showing that 98% of tenants are highly satisfied with the way their windows and doors were fitted.

Comfort, safety and security

Windows and doors by CMS provide comfortable homes which are draught-free and very well thermally insulated to maintain a stable temperature and reduce heating bills. But they are also available with glazing and hardware configurations to meet any safety and enhanced security specifications too, including Secured by Design compliance.

Uniquely sustainable partner – environmental, economic and social

CMS Window Systems is unique in the market for its holistic approach to sustainability – environmental, economic and social. Every aspect of the business is driven by minimising its carbon footprint and that of its  customers, underpinned by a closed-loop approach. All window and doors removed by CMS as part of replacement contracts are broken down at its in-house recycling plants, into their constituent parts, including glass, plastic, metal components and timber, so they can be recycled. Some of these materials then go into creating new windows and doors with all CMS double glazed units, for example, now containing 40% recycled glass. Another key strand to its sustainability strategy is to support initiatives that deliver social improvements in the local communities in which CMS operates. This ranges from being a partner of the Beatson Cancer Charity, which raises funds for vital cancer treatment in Scotland, to the Cottage Family Centre in Fife. This charity helps families and children who are vulnerable to social exclusion as a result of factors such as poverty, unemployment, poor housing, relationship breakdown, drug and alcohol problems and health related issues.

Strong track record

CMS Window Systems works extensively with social housing providers in Scotland and increasingly across the UK. It is a preferred supplier on Scotland Excel’s framework for replacement windows and doors, providing assured quality and service in the refurbishment of local authority and housing association housing stock. In addition, the company is already a long term fenestration partner with large scale social housing providers, including Fife Council, North Lanarkshire Council, Midlothian Council and East Dunbartonshire Council, and looking to expand with other social housing providers.

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